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BitGrail is an Italian exchange that offers solely coin-to-coin trading with a focus on RaiBlocks (XRB). So, traditional currencies like USD and EUR are not accepted at BitGrail and as is the case with most similar exchanges, no there is no margin trading.

Features of BitGrail

  • Major coins
  • Competitive fees
  • Anonymity

Some common issues of BitGrail, we fix-

  • Verification failure.
  • Unable to deposit digital currencies.
  • XRB full refund issue.
  • Password reset doesn’t work.
  • Wallet balance doesn’t show.
  • Unable to send bitcoins.
  • Unable to receive bitcoins.
  • Unable to sign up and create a BitGrail account.
  • Unable to deposit and withdraw USD.
  • DOGE withdrawal failure.
  • User blocked issue.
  • Account hacked problem.
  • BTC withdrawal.
  • Identity verification problem.
  • Unable to log in to my account.
  • 2-factor authentication failed.
  • Transaction not found.
  • BCH withdrawal not working.

Pros and Cons of BitGrail


  • Anonymous trading
  • Major coins availability
  • Nice trading platform
  • Low fees


  • No support for fiat currencies
  • Margin trading is not there
  • Limited payment methods

BitGrail doesn’t have a technical support number. You can search for your problems or issues to their help forum and community sites.

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