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BTCBOX is a Japanese cryptocurrency exchange. They operate from the domain and should not be confused with – a platform that supposedly provides “free Bitcoin”, but has received multiple negative reviews. The distinction is quite important as the Japanese exchange appears to be a very reputable one.

Features of BTCBOX

  • Reasonable fees
  • No deposit fees
  • Margin trading

Some common issues of BTCBOX, We fix-

  • BTCBOX registration error.
  • Unable to sign up and create a BTCBOX account.
  • Unable to deposit and withdraw USD.
  • Unable to deposit digital currencies.
  • Password reset doesn’t work.
  • Wallet balance doesn’t show.
  • Unable to send bitcoins.
  • Unable to receive bitcoins.
  • User blocked issue.
  • Account hacked problem.
  • Identity verification problem.
  • Unable to log in to my account.
  • 2-factor authentication failed.
  • Unable to receive money.
  • Unable to buy Bitcoin.
  • Unable to sell my digital currency.
  • Unable to send digital currency to another wallet.

Pros and Cons of BTCBOX


  • BTC trading fees are free
  • Leverage provided
  • No fees on deposits


  • Trading only against Japanese Yen(JPY)
  • Ideal for residents of Japan
  • Fees on withdrawals

BTCBOX doesn’t have a technical support number. You can search for your problems or issues to their help forum and community sites. 


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