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Coolwallet is a hierarchical deterministic wallet that allows you to sync up your phone with a credit card looking hardware wallet. The wallet is quite difficult to set up involving multiple steps to do a check for backing up your access codes to the wallet. All in all a relatively long winded process to set up the wallet. But with poor ease of use generally comes better security as is the case here.

Features of CoolWallet

  • Anonymity
  • Open source wallet
  • Wallet app
  • Secure

Some common issues of CoolWallet;

  • Password error.
  • Unable to delete CoolWallet account.
  • Unable to withdraw split coins.
  • CoolWallet account is hacked.
  • I can’t log in to my account.
  • Unable to buy bitcoins.
  • Unable to sell bitcoins.
  • Create an account issue.
  • Identity verification problem.
  • Puzzle captcha error.
  • Two Factor Authentication problems.
  • Mobile app Crash.
  • Unable to generate Bitcoin password.
  • Bitcoin transaction error.
  • Unable to deposit cryptocurrency to another wallet.
  • Unable to withdraw digital currency from another wallet.
  • Withdrawal delay in Digital currencies.

Pros and Cons of CoolWallet


  • Supports 2-factor authentication and a host of other security features
  • Easy to use


  • Mobile app keep crashing
  • No chat support

CoolWallet doesn’t have a technical support number. You can search your problems or issues to their help forum and community sites. 


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