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IDEX is a decentralized exchange on the DAO blockchain network (the one that supports the Ethereum coin). It offers fast exchange services and supports real-time trading in over 200 cryptocurrencies, in addition to Ethereum. But the platform does not offer trading in Bitcoin.

Features of IDEX

  • Good customer support
  • Wide range of trading options
  • Hybrid decentralized exchange system
  • Fast process

Some common issues of IDEX, We fix-

  • Unable to open a IDEX account.
  • Unable to send digital currency to another wallet.
  • Unable to receive digital currency from another wallet.
  • Unable to transferring funds.
  • Unable to deposit and withdraw USD.
  • Unable to deposit and withdraw digital currencies.
  • Password reset doesn’t work.
  • Unable to sign up and create a IDEX account.
  • Unable to buy cryptocurrency.
  • Unable to sell my digital currency.
  • Unable to receive Ripple.
  • User blocked issue.
  • Account hacked problem.
  • Identity verification problem.
  • Unable to log in to my account.
  • 2-factor authentication failed.
  • Unable to receive money.
  • Wallet balance doesn’t show.
  • Unable to send cryptocurrency.
  • Identity verification for IDEX registration problem.

Pros and Cons of IDEX


  • Fast trading process
  • Trading fees of IDEX are low
  • Good security
  • The order book of IDEX is updated in real time and the platform offers detailed order history
  • IDEX supports several types of orders


  • IDEX does not support the Bitcoin which is the biggest disadvantage
  • No support for fiat currency
  • There are withdrawal limits
  • No leverage

IDEX doesn’t have a technical support number. You can search your problems or issues to their help forum and community sites.

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