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Zaif exchange is one of the major Japanese cryptocurrency exchanges. It is owned by Tech Bureau, which last year secured a major investment from the Japanese forex brokerage Money Partners Group. Zaif helped to pave the way for cryptocurrency regulation in Japan and also became the first licensed cryptocurrency exchange by the Japanese Financial Services Agency (JFSA).

Features of Zaif

  • Low fees
  • Leverage trading
  • Credit cards, bank transfers and cash deposits
  • Secure

Some common issues of Zaif, We fix-

  • Unable to receive money.
  • Phone number verification error.
  • Wallet balance doesn’t show.
  • Unable to close my Zaif Bitcoin Exchange account.
  • Unable to cancel my transaction.
  • US deposit and withdrawal issue.
  • Email activation problem.
  • Unable to send bitcoins.
  • Unable to receive bitcoins.
  • User blocked issue.
  • Unable to log in to my account.
  • Unable to verify the email address.
  • Unable to create a wallet.
  • Unable to deposit USD into my account.
  • Unable to send bitcoins.
  • Unable to access the Zaif Exchange account.
  • Unable to create an account.
  • Account hacked problem.
  • Identity verification problem.
  • 2-factor authentication failed.
  • Account recovery issues.

Pros and Cons of Zaif


  • Highly liquid
  • Leverage trading support
  • Accepts cards
  • Good security
  • Cold storage available


  • No anonymity
  • Time consuming and slow verification process
  • Targets mostly Japanese clients

Zaif doesn’t have a technical support number. You can search your problems or issues to their help forum and community sites.

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